Privacy policy

Last updated: February 17, 2026

Nobl Parfums ("we", "us", "our") operates this website and store to provide a curated shopping experience (the “Services”). Nobl Parfums is powered by Shopify, which enables us to provide these Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase from Nobl Parfums or otherwise communicate with us.

1. Personal Information We Collect

We collect information that identifies or can reasonably be linked to you. This includes:

  • Contact Details: Name, billing address, shipping address, phone number, and email address.

  • Financial Information: Payment card details (processed securely via our payment providers), transaction history, and payment confirmations.

  • Account Information: Username, password, and saved preferences.

  • Transaction Information: Items viewed, added to cart, purchased, or returned.

  • Communications: Information provided when contacting our London-based support team.

  • Device & Usage Information: IP address, browser type, device identifiers, and how you interact with our website via cookies.

2. How We Use Your Personal Information

We use your data to:

  • Fulfil Orders: Process payments, arrange shipping, and manage returns.

  • Customer Support: Respond to inquiries and provide technical assistance for the Grand 300™.

  • Marketing: Send promotional communications (only if you have opted in). You may unsubscribe at any time.

  • Security: Detect and prevent fraudulent transactions and monitor site risk.

  • Legal Compliance: Comply with UK tax and business obligations.

3. Disclosure of Information

We do not sell your personal information. We share data only with trusted partners necessary to run our business, including:

  • Shopify: Our e-commerce platform.

  • Service Providers: Payment processors (e.g., Stripe, PayPal), delivery partners (e.g., Royal Mail), and analytics providers.

  • Legal Obligations: When required by UK law or to protect our rights.

4. International Transfers

As we are powered by Shopify, your data may be processed outside of the UK (for example, in Canada or the USA). We ensure that any such transfers rely on recognised legal safeguards, such as Standard Contractual Clauses, to protect your rights.

5. Your Rights (UK & EEA)

Under the UK General Data Protection Regulation (UK GDPR), you have the following rights:

  • Access: Request a copy of the personal data we hold about you.

  • Correction: Request that we fix inaccurate information.

  • Deletion: Request that we erase your data (the "right to be forgotten").

  • Portability: Request a transfer of your data to another service.

  • Object/Restrict: Object to certain types of processing, such as direct marketing.

To exercise these rights, please contact us at help@noblparfums.com.

6. Cookies

We use cookies to improve your browsing experience and understand how our site is used. You can manage your cookie preferences through your browser settings or the banner on our homepage.

7. Data Retention

We retain your personal information only for as long as necessary to provide our Services and comply with UK legal and tax requirements (such as maintaining records of sales for HMRC).

8. Contact & Complaints

Nobl Parfums Ltd is the Data Controller for your information. If you have questions or wish to make a complaint, please contact us first so we can resolve the matter. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) in the UK.

Email: help@noblparfums.com

Address: Nobl Parfums Ltd, 195–197 Wood Street, Suite RA01, London, E17 3NU, United Kingdom